There are a few IT trends that government employees can look to adopt from their retail counterparts.
Webinar Recap: Using Technology to Improve Citizen Engagement from the Inside Out
In a recent post on ICMA’s website, Kevin Desouza, an associate dean at Arizona State University, made a compelling case for governments scaling back their citizen engagement efforts. A bold stance considering the focus citizen engagement has received over the past decade. A statement that particularly resonated with the Granicus team...