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Primary Services

The Granicus Professional Services team is committed to helping governments experience a return on investment faster through streamlined deployments that are on-time and on-budget. Our government-specific knowledge and best practice standards have helped over 900 government agencies become more efficient, transparent, and involved in their community.

  • Managed Deployments

    Granicus takes a detail oriented, project management approach to all deployments. This ensures they run as planned, regardless of the size of your agency or solution complexity. We tailor a plan that meets your unique business requirements and minimizes any impact to your day-to-day operations. Plus, agencies can track all progress 24/7 with our deployment tracker tool.

  • Product Training

    Online, instructor-led, self-paced or in-person trainings give your staff the comprehensive knowledge they need achieve success quickly. Our training experts also offer specialized guidance for different roles within your organization so everyone has the support they need to perform their jobs effectively—IT, Clerks, Communications, Webmasters, A/V, Elected Officials, and more.

  • Workflow Assessment & Configuration

    Granicus understands that every agency has unique ways of running their public meetings. Yet, the end-goal is always the same—run them smoothly and productively. Our experts assess your current meeting process and configure your solution to easily integrate with the way you work.

  • Website Integration & Design

    Granicus is committed to ensuring your citizen-facing web portal fits into your website seamlessly. Our standard or customized website integration options are flexible. We work closely with you to configure the right placement, structure, and design for your Granicus content to deliver a positive user experience.

Meeting Services

Please visit the Meeting Services page for information on hands-free webcasting solution for public event needs.

Technical Support

Granicus' Technical Support is available to customers 24 hours a day, 365 days a year. Primary support is available during normal business hours: Monday through Friday from 7:00 a.m. to 6:00 p.m. Pacific Time. After-hours support is available for urgent product issues impacting your agency, department, or training. Customers can contact us by telephone or email.

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