Give citizens a convenient way to get involved
- Save time collecting, maintaining and
routing citizen feedback.
- Gather input from citizens on the
topics at hand.
- Keep feedback productive - provide
supporting information on issues.
- Deliver a comprehensive report of
public opinion to elected members.
- Stay in compliance with open meeting
and open records laws.
With busy schedules, it’s difficult for members of your community to attend public meetings, speak during public comment periods and stay involved in the governing process. Instead, citizens choose other avenues to voice their opinions and many agencies struggle to maintain the multitudes of feedback. Now, there’s a way to effortlessly collect, consolidate and route citizen input on current and upcoming topics.
eComment provides an easy way to add voices to the democratic process and makes participation in public meetings convenient. eComment is a web-based form that’s tightly integrated with your published agenda. Residents can review agenda item details, indicate their position on an item and leave feedback. Additionally, you can drive even more informed opinions by linking to supporting materials and references.
All comments can be consolidated into a report and delivered to elected members prior to a meeting, helping them better understand the views of their constituents. Reports also help staff reduce the administrative burden of consolidating feedback and tying them to actionable items.

Collect comments from citizens on agenda items
Let residents weigh-in on current topics through an online form integrated with your agenda. Citizens can can submit a video and/or written comment on an agenda item and indicate their position - support, oppose, or neutral. The form is easy-to-use and helps residents voice their opinions without having to attend a meeting in person.

Deliver a comprehensive report of public opinion to elected members
Reports indicate the top discussion item, provide a summary of all comments received, and give a detailed account of citizen comments and positions. These reports can be distributed prior to a meeting to give elected members a snapshot of public opinion before they make important policy decisions.

Configure eComment to meet your needs
Configure eComment and control which items can receive comments; set the length of responses to reflect in-person comment periods; enable eComment for multiple meeting bodies, and more.
Educate citizens on the issues at hand
Offer related data, policies or proposals and link to supporting web pages to give citizens the resources they need to make more informed opinions.
Route citizen comments to elected members
Send automatic email notifications to elected members and staff as comments are received. Notify members in real-time based on a citizen’s geographic region or specific item response.